IT Service Desk Support Level 1
FinStat
About this role
Gutor is seeking a Level 1 Support Agent to be the first point of contact for IT support, responsible for handling incoming requests, troubleshooting common issues, and escalating complex cases as needed. The role involves monitoring tickets, documenting solutions, and maintaining high service quality to ensure user satisfaction.
Skills
About FinStat
finstat.skPlatforma na prácu s dátami o slovenských firmách - databázy firiem a kritických udalostí, profily spoločností, finančné reporty, datasety, exporty do Excelu, monitoring, API.
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About FinStat
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for FinStat.
Salary
$30k – $40k
per year