smithlifecommunities

IT Service Desk Support

smithlifecommunities

28 days ago
Rockville, MD
Onsite
Full Time
Medior
0 applicants
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About this role

The IT Service Desk Support will collaborate with the IT team to assist users with technical issues involving hardware, software, and network systems. The role involves providing tier 1 support, managing service requests, and maintaining IT documentation in a customer-oriented manner.

Skills

Qualifications

3 years of experience in computer support
smithlifecommunities

About smithlifecommunities

smithlifecommunities.org

Smith Life Communities operates and manages senior living communities that provide a full continuum of care — from independent and assisted living to memory care, skilled nursing, short-term rehabilitation and home health services. The organization emphasizes person-centered, wellness-focused care with on-site therapy, dining, activities and support services designed to preserve independence and quality of life. Smith Life Communities partners with families and local health providers to create individualized care plans and community engagement opportunities for older adults across its regional campuses.

About smithlifecommunities

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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