IT Service Desk Technician
Podium(9 days ago)
About this role
Podium is seeking a Service Desk Technician to serve as the primary contact for employee IT support, ensuring smooth operation of internal systems, hardware, and applications. The role emphasizes delivering exceptional customer service and collaborating with support teams to address technical issues across the organization.
Required Skills
- Windows
- MacOS
- Email Support
- VOIP
- Cybersecurity
- SupportTicketing
- Mobile Devices
- CloudSystems
- Asterisk
- ITSupport
About Podium
podium.comPodium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.
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