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IT Service Desk Technician at XPEL - ApplyBlast

IT Service Desk Technician

XPEL

5 months ago

2.9 on Glassdoor

Tilburg

Hybrid

Full Time

Senior

0 applicants

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About this role

An IT Service Desk Technician at XPEL provides technical support for internal employees and external customers regarding the unique Design Access Program (DAP) software and hardware cutters. Responsibilities include troubleshooting installations, training users, managing software licenses, handling IT procurement, and maintaining Active Directory accounts. The role requires strong problem-solving skills and fluency in Dutch and English to ensure thorough issue resolution and customer satisfaction.

Responsibilities

Install and troubleshoot DAP software and cutter hardware
Train end users on plotter functionality and software applications
Manage Active Directory and O365 account creation and permissions
Conduct pre-release software testing and documentation processes
Execute IT procurement for hardware and software solutions

Skills

Qualifications

MBO Education4 years Helpdesk Support Experience2 years O365 Experience3 years Windows 10/11 Experience

About XPEL

xpel.com

Headquarters

San Antonio, Texas, United States

Company Size

201-500 employees

Founded

1997

View Profile

XPEL is a provider of advanced protective films and coatings for automotive, marine, home & office, bike, and motorcycle applications. Their product lineup includes paint protection film, window tint, ceramic coatings, windshield protection film, and interior protection film. XPEL also offers a dealer network, installer locator, and proprietary software to support professional installation and business partnerships.