IT Service Dispatcher / Coordinator - Remote

The IT Service Dispatcher / Coordinator serves as the operational control center for the IT service department, acting as the essential link between customers and technicians to ensure smooth daily operations and high customer satisfaction. This role involves managing incoming customer requests, coordinating technician schedules, and providing proactive support to the sales team. The position requires strong organizational skills, a customer-focused mindset, and professional German proficiency for daily communication with German-speaking clients and colleagues.