IT Service Engineer
AWE plc(1 month ago)
Nuremberg, GermanyOnsiteFull TimeMedior$97,180 - $130,295 (estimated)Information Technology
Apply NowAbout this role
An IT Service Engineer at SUSE based in Nuremberg provides on-site IT support for EMEA users with a focus on end-user computing hardware and high-touch support for C-level staff. The role includes participation in major incident management during CET hours and maintaining ticketing, documentation, and service processes. The position works closely with other IT teams to ensure reliable operations and drive continuous improvement.
Required Skills
- EUC Hardware
- Incident Management
- Customer Support
- Remote Troubleshooting
- Jira
- Asset Management
- O365
- Google Workspace
- Windows
- MacOS
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