Peraton
The IT Service Management Lead supports the DHA Global Service Center by coordinating projects, managing contact center teams, and maintaining stakeholder relationships to ensure high-quality service delivery for Joint Operational Medicine Information Systems (JOMIS). This role involves analyzing service data, optimizing processes, and translating business requirements into functional specifications for technical implementation. The position requires strong leadership and communication skills to drive continuous improvement and resolve complex service management issues.
Headquarters
Reston, Virginia, United States
Company Size
10001+ employees
Founded
2017
Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. Peraton supports every branch of the U.S. Armed Forces, and we serve as a valued partner to essential government agencies that sustain our way of life.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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