oraclecloudinfrastructure
This role leads the comprehensive management of IT services, coordinating support teams to ensure platform stability, availability, and continuous improvement. The position involves monitoring SLA compliance, managing critical incident escalation, and collaborating with stakeholders to drive operational performance and product enhancements. It requires defining service models, controlling technology KPIs, and ensuring efficient resolution of incidents to minimize downtime.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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