Milwaukee County
The IT Service Operations Supervisor leads a hybrid support team of Service Desk and End User Compute technicians, overseeing daily operations, SLA compliance, and continuous process improvement. Reporting to the Service Operations Manager, the role ensures high-quality customer service, manages escalations, and drives reporting and metrics within an ITIL-aligned environment.
Milwaukee County is the county government serving residents of Milwaukee County, Wisconsin. It provides public services through departments including health and human services, courts, parks, transit, public safety, and administrative functions. As a local government organization, it supports community programs, infrastructure, and essential countywide operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Milwaukee County.
29% below the average for this role