ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

IT Service Owner at Deloitte - ApplyBlast

IT Service Owner

Deloitte

4 days ago

3.8 on Glassdoor

Luxembourg, Luxembourg, Luxembourg

Onsite

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The IT Service Owner serves as the end-to-end owner of a key digital service within the IT Operations team, acting as the primary point of contact for internal customers, technical experts, and external providers. This role ensures service stability, performance, and user experience by managing incidents, monitoring key performance indicators, and driving continuous improvement through ITIL best practices. The position requires close collaboration with business stakeholders and infrastructure specialists to maintain high availability and compliance with service level agreements.

Responsibilities

Act as primary contact for IT teams, business users, and external providers
Ensure SLA compliance, high availability, and user satisfaction for digital services
Handle incidents and service requests while coordinating escalations with support teams

Skills

About Deloitte

deloitte.com

Headquarters

Belgrade, Central Serbia, Serbia

Company Size

10001+ employees

Founded

1845

View Profile

Deloitte is a global professional services network and one of the "Big Four," providing audit & assurance, tax, consulting, risk advisory, and financial advisory services through member firms in more than 150 countries. It serves public- and private-sector clients across industries with strategy, digital and technology transformation, cybersecurity, analytics, human capital, and transaction support. Deloitte combines deep industry expertise, technology partnerships, and multidisciplinary teams to drive measurable business outcomes, innovation, and sustainability. Clients rely on Deloitte for its global scale, regulatory knowledge, and integrated advisory and implementation capabilities.