Athena Career Academy
The IT Service Representative (IT Help Desk) provides first‑line technical support to staff, handling Tier 1 hardware, software, network, and application issues, documenting tickets, and escalating complex problems. The role includes user training, participation in a 24/7 on‑call rotation, and delivering excellent customer service in a fast‑paced, mission‑driven environment.
An exciting new career as a nurse can be yours in one year! Discover how we can help you reach your goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Athena Career Academy.
Athena Career Academy didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role