Campus Opportunities
The IT Service Support Agent serves as the primary point of contact for university constituents, providing first-level IT support in a fast-paced Service Desk environment. This role involves triaging customer inquiries, resolving technical issues according to established procedures, and escalating complex problems as needed. The position plays a vital role in supporting the university's academic mission by ensuring technology services are effectively delivered to users.
The University of Louisiana at Lafayette is a public research university located in Lafayette, Louisiana, described as a national research institution in the culturally and ecologically diverse heart of South Louisiana. It offers undergraduate, graduate, and online programs across a broad range of disciplines, emphasizing experiential learning, applied research, and workforce development. The university provides admissions, financial aid, student support services, and resources for faculty, alumni, and community partners. UL Lafayette also promotes regional economic development and community engagement while celebrating the unique cultural heritage of the region.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Campus Opportunities.
Campus Opportunities didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role