IT Service & Support Manager
EMBL
About this role
The IT Service and Support Manager is the service owner for End-User Computing and Service Desk functions at EMBL-EBI, responsible for improving the Digital Employee Experience and ensuring staff have the tools to perform world-class science. The role leads a team of IT professionals and contributes to enterprise IT strategy and ITSM governance across the organisation. It includes oversight of front-line support for enterprise SaaS/cloud applications and collaboration with other EMBL sites.
Skills
About EMBL
embl.orgWith support from more than 30 countries, laboratories at six locations across Europe and thousands of scientists and engineers working together, the European Molecular Biology Laboratory is a powerhouse of biological expertise. The intergovernmental organisation, headquartered in Heidelberg, was founded in 1974 with the mission of promoting molecular biology research in Europe, training young scientists, and developing new technologies.
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About EMBL
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for EMBL.
Salary
$72k
per year