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IT Service Transition Manager at Reply - ApplyBlast

IT Service Transition Manager

2 months ago

3.8 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Manager

0 applicants

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About this role

The IT Service Transition Manager ensures seamless movement of new or updated IT services into live operational environments, acting as the bridge between project delivery, software development, and service operations. The role governs release readiness, operational handovers, and service validation, coordinating cross‑functional teams and stakeholders to minimize risk during production go‑lives.

Responsibilities

Define and enforce Service Transition framework and readiness checklists
Coordinate release deployments and post‑implementation reviews
Facilitate operational handovers and stakeholder sign‑offs

Skills

Qualifications

ITIL 4 FoundationITIL Managing Professional

About Reply

reply.com

Headquarters

Torino, Piemonte, Italy

Company Size

10001+ employees

Founded

1996

View Profile

Reply is a network of highly specialized companies headquartered in Turin, Italy, focused on digital services, technology and consulting. It helps leading industrial and enterprise clients design and implement business models and solutions enabled by AI, big data, cloud computing, the Internet of Things and cybersecurity. Offerings include strategy and business-model transformation, system integration, AI-powered software engineering, CX and digital commerce, data platforms, and emerging technologies like metaverse, robotics and quantum computing. Reply combines sector expertise, engineering and design capabilities to deliver end-to-end digital transformation and managed services.