BDO Global
The Servicedesk Medewerker at BDO acts as the first point of contact for colleagues and clients, handling IT questions, incidents, and service requests while ensuring a positive user experience. The role involves registering, analyzing, and resolving tickets through phone, chat, and ITSM tools, collaborating with specialized IT teams, and contributing to knowledge base maintenance and service improvement.
BDO is a global professional services network operating in 166 countries and territories, providing services including audit, tax, deal advisory, cyber risk, and sustainability consulting. The firm delivers tailored solutions across a wide range of industries, combining global reach with local expertise. BDO is committed to building exceptional client relationships and shaping meaningful outcomes for businesses worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BDO Global.
19% below the average for this role