IT Services Senior Engineer and Support Escalation
acumencorp
About this role
A Senior Engineer at Acumen Managed IT Services provides advanced technical support, escalates complex issues, and collaborates with teams to ensure client technology systems operate effectively. The role involves troubleshooting, system design, and maintaining documentation while supporting clients and internal teams.
Skills
Qualifications
About acumencorp
acumen-corp.comAcumen Managed IT Services is a St. Louis-based provider of proactive managed IT and cybersecurity solutions for local businesses. They deliver computer services, cybersecurity, cloud management, and security compliance under a security-first framework with responsive support. Founded in 1994, Acumen emphasizes reliable IT operations and continuous improvement to keep teams productive and secure. Schedule a free consultation to explore how they can enhance your IT infrastructure.
About acumencorp
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$70k – $90k
per year