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IT Specialist – Application Support at DXC Technology - ApplyBlast

IT Specialist – Application Support

DXC Technology

18 days ago

3.5 on Glassdoor

Petaling Jaya, Selangor, Malaysia

Onsite

Full Time

Medior

0 applicants

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About this role

The IT Specialist – Application Support provides Level 2 and Level 3 support for business-critical applications, including RPA solutions, Kube365 Workflow, and Microsoft Power Platform. The role ensures application availability, stability, and performance by managing incidents, troubleshooting issues, and driving continuous improvement initiatives. Success in this position requires strong collaboration with business users, technical teams, and vendors to resolve problems and enhance service delivery.

Responsibilities

Provide Level 2 and Level 3 support for business-critical applications and RPA solutions
Manage application incidents, root cause analysis, and service restoration activities
Monitor and troubleshoot RPA bots, Kube365 workflows, and Microsoft Power Platform components

Skills

Qualifications

ITIL FoundationMicrosoft Power Platform Certifications (PL-900, PL-200, PL-400)RPA Platform Certifications

About DXC Technology

dxc.com

Headquarters

Ashburn, Virginia, United States

Company Size

10001+ employees

Founded

2017

View Profile

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.