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© All Rights Reserved. ApplyBlast.com
United States Agency for Global Media
The IT Specialist (Customer Support) provides advanced technical support for digital media broadcast systems at the Office of Cuba Broadcasting, ensuring the availability and performance of mission-critical systems for media ingest, editing, playout, and archiving. This role delivers Tier I, II, and III customer support in a 24/7 broadcast environment, troubleshooting hardware, software, and network issues while maintaining operational continuity. The position also involves systems administration, user training, and collaboration with technical teams to resolve complex incidents impacting global broadcasting operations.
The United States Agency for Global Media's mission is to inform, engage and connect people around the world in support of freedom and democracy.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for United States Agency for Global Media.
United States Agency for Global Media didn’t post a salary, so this is our estimate from similar listings.