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IT Specialist at Mercer University - ApplyBlast

IT Specialist

Mercer University

17 hours ago

4.0 on Glassdoor

Warner Robins, Georgia, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The IT Specialist provides technical assistance and support for computer software and hardware operations, resolving desktop issues and ensuring proper installation of systems and equipment. The role involves troubleshooting end-user workstations, maintaining support records, and coordinating with vendors for major resolutions. This position requires strong communication skills and the ability to interface with users, peers, and vendors to deliver required desktop service levels.

Responsibilities

Install, configure, and troubleshoot end-user workstations and related hardware and software
Provide technical assistance and resolve desktop problems via calls, emails, and work orders
Coordinate major hardware or software resolutions with vendors and maintain support records

Skills

Qualifications

Undergraduate degree in Computer Science or Information Technology or related disciplineDoD Security Clearance

About Mercer University

mercer.edu

Headquarters

Macon, Georgia, United States

Company Size

5001-10000 employees

Founded

1833

View Profile

Mercer University is one of America’s best colleges, with programs from undergraduate liberal arts to graduate, doctoral-level degrees in Georgia and online.