IT Sr. Systems Support Specialist

Amwell(28 days ago)

HybridFull TimeSenior$111,315 - $150,082 (estimated)Information Technology

About this role

The IT Senior Systems Support Specialist is a hands-on engineer within the Information Technology organization responsible for supporting and maintaining the company’s corporate IT infrastructure and endpoint environment. This role supports a virtual-first workplace, ensures uninterrupted access to IT resources for over 1000 end users, and contributes to infrastructure projects while mentoring junior team members. The position requires strong technical expertise across Mac and Windows platforms, device management, imaging, and patching solutions, and works with stakeholders and vendors as needed.

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Required Skills

Jamf
SmartDeploy
Intune
Automox
NinjaOne
MacOS
Windows 11
AWS VDI
MDT
SCCM

+18 more

Qualifications

MCSE
MCSM
MCITP

About Amwell

amwell.com

Amwell is a telehealth technology company that provides a secure, HIPAA‑compliant virtual care platform enabling payers, providers, employers and health systems to deliver care remotely. Its platform supports on‑demand and scheduled video visits, behavioral and specialty care, chronic disease management, remote patient monitoring, digital front‑door tools, clinician workflows and analytics. Amwell also offers integration, implementation and operational services to help partners scale telehealth programs across networks and populations. Customers rely on Amwell for enterprise‑grade security, interoperability and a partner‑led approach to expanding access, reducing costs and improving care delivery.