ACA Group
The IT Support Administrator provides excellent customer service and care through Tier 1 and Tier 2 IT support requests, including onboarding, offboarding, and troubleshooting hardware, software, and network issues. This role involves administering Microsoft 365 technologies, managing device lifecycles, and supporting ACA employees globally while adhering to established procedures and SLA commitments. The position also offers opportunities to assist with ongoing project-related initiatives and requires a strong customer service mindset.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
2002
ACA Group is a specialist risk, compliance and technology firm serving financial services firms. They deliver scalable governance, risk and compliance (GRC) solutions and technology-enabled services to help organizations manage regulatory change and operational risk. Combining advisory, managed services and platform support, ACA helps banks, asset managers, insurers and fintechs strengthen controls, meet regulatory obligations, and improve business resilience. Their focus is on practical, scalable programs that give clients greater confidence and peace of mind.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ACA Group.
ACA Group didn’t post a salary, so this is our estimate from similar listings.