IT Support Analyst 1
RSM US LLP(6 days ago)
About this role
The Service Desk Analyst provides first level technical support for supported applications, assisting users with inquiries related to hardware, software, networks, and platforms. They handle troubleshooting, setup, and maintenance tasks, and coordinate with other teams to ensure smooth IT operations.
Required Skills
- Microsoft Windows
- MS Office
- Active Directory
- Help Desk
- Troubleshooting
- Network Support
- Hardware Support
- Software Support
- Asset Management
- Support Software
Qualifications
- Associate degree in Information Systems, Business, or related field
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