Vimly
The IT Support Analyst II at Vimly provides on‑site Tier II technical support for hardware, software, and applications, handling complex troubleshooting, documentation, and user training. The role involves managing help desk requests, maintaining security and patch management systems, and mentoring junior analysts while collaborating with IT leadership on improvements.
Vimly is an all-in-one small business software platform that consolidates communication, marketing, and daily business operations into a single solution. Its features include a unified messaging inbox, CRM, appointment scheduling, invoicing, reputation management, AI workflows, and multi-channel marketing tools. Vimly serves a wide range of industries including home services, health & wellness, and legal practices.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vimly.
43% below the average for this role
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