IT Support Analyst (IT)
The Globe and Mail
About this role
The IT Support Analyst provides technical support and troubleshooting for employees, handling a range of hardware and software issues for onsite and remote users. The role involves managing support requests, assisting with device configurations, and maintaining documentation and inventory. This position is based in Toronto and requires a blend of technical skills and customer service.
Skills
About The Globe and Mail
theglobeandmail.comThe Globe and Mail is Canada’s national newspaper and digital news platform, delivering authoritative coverage of Canadian and international news, politics, business, and analysis. It publishes breaking reporting, in-depth investigations, commentary and sector coverage including markets, investing, arts, sports and the environment. The outlet serves readers through print and subscription-based digital products, newsletters, events and specialized business tools. It is widely regarded for its newsroom’s focus on public-policy and business journalism.
About The Globe and Mail
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$54k – $67k
per year