Multiverse

IT Support Analyst

Multiverse

3 months ago
London, United Kingdom
Hybrid
Full Time
Junior
1 applicant
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Multiverse
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About this role

The IT Support Analyst at Multiverse is responsible for providing strategic IT support to nearly 1,000 employees, addressing complex escalated issues and collaborating on IT infrastructure projects and technology rollouts. The role involves process improvement initiatives, evaluating new technologies for enterprise-scale deployment, and developing user training materials. With a focus on automation and system administration, the analyst will work cross-functionally to enhance the employee experience while maintaining IT documentation and procedures.

Skills

Qualifications

IT degree or equivalentIT certifications
Multiverse

About Multiverse

multiverse.io

Multiverse is an upskilling platform focused on enhancing tech skills for the workforce of the future. The company specializes in delivering professional apprenticeships that aim to boost productivity and develop talent in AI and technology sectors. By fostering an environment where technology skills unlock potential, Multiverse prepares individuals for dynamic job opportunities in an evolving job market.

About Multiverse

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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