IT Support Analyst
SugarCRM(22 days ago)
About this role
An IT Support Analyst at sales-i UK Ltd. (a SugarCRM company) serves as the primary on-site IT presence for the Solihull office while also supporting users across EMEA remotely. The role works closely with the global IT team to keep end-user technology and office systems reliable, secure, and efficient. The position is based in Solihull and requires being on-site five days per week.
Required Skills
- IT Support
- Service Desk
- Ticketing Systems
- Windows
- MacOS
- Active Directory
- Microsoft 365
- Okta
- Intune
- Kandji
+15 more
Qualifications
- Associate’s Degree
- CompTIA A+
- Microsoft Certification
- Apple ACSP
About SugarCRM
sugarcrm.comSugarCRM is a customer relationship management (CRM) company that provides a sales-focused platform to help B2B organizations drive revenue growth. Its solution centralizes account and contact data, automates follow-ups and sales workflows, and delivers built-in analytics and insights so teams can act faster across the customer journey. SugarCRM emphasizes actionable data, workflow automation, and personalized customer experiences, with flexible deployment options for mid-market and enterprise customers. Headquartered in Cupertino, CA, it positions itself as "the sales CRM for B2B growth."