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IT Support Analyst at Coalfire - ApplyBlast

IT Support Analyst

Coalfire

2 days ago

3.7 on Glassdoor

Buenos Aires, Argentina, Argentina

Hybrid

Full Time

Medior

0 applicants

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About this role

The IT Support Analyst provides Tier 2 desktop support for Windows 11 and macOS, managing endpoint devices and resolving technical issues for end users. The role involves supporting Microsoft 365 applications, administering Entra ID/Azure AD, and maintaining physical network infrastructure including data closets and structured cabling. This position requires collaboration with facilities and vendors to ensure smooth IT operations and after-hours support coverage.

Responsibilities

Resolve inbound computer-related end user support tickets for Windows and macOS
Manage endpoint provisioning and device enrollment using Microsoft Intune and Jamf
Perform hardware diagnostics and coordinate warranty repairs and asset inventory

Skills

About Coalfire

coalfire.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

2001

View Profile

Coalfire is a cybersecurity and compliance services firm that helps enterprises and technology companies secure cloud migrations, manage regulatory compliance, and assess emerging risks such as AI. The company provides penetration testing, risk and maturity assessments, advisory and managed security services, and compliance readiness for frameworks like FedRAMP, PCI, SOC 2, and ISO 27001. Coalfire is widely used as an assessor and auditor partner (including FedRAMP 3PAO and PCI-related assessments), combining deep cloud-security expertise with hands‑on testing and remediation guidance to help organizations meet audit requirements and operationalize security controls.