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IT Support Analyst at Impinj - ApplyBlast

IT Support Analyst

Impinj

2 days ago

4.1 on Glassdoor

Seattle, Washington, United States

Onsite

Full Time

Junior

1 applicant

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About this role

The IT Support Analyst provides virtual and in-person support to users for technology-related issues concerning hardware, software applications, and the network environment, serving as the initial point of contact for troubleshooting and resolution. The role involves monitoring help desk queues, onboarding and offboarding user accounts, and building, configuring, and imaging laptop and desktop computers. Additionally, the analyst troubleshoots and maintains printers, copiers, and plotters, performs backup and restore operations, and assists with server and infrastructure support as needed.

Responsibilities

Monitor help desk queue and perform first-level diagnostics and troubleshooting
Onboard and offboard user accounts across domain and business applications
Build configure and image laptop and desktop computers

Skills

About Impinj

impinj.com

Headquarters

Seattle, Washington, United States

Company Size

201-500 employees

Founded

2000

View Profile

Impinj is a leading provider of RAIN RFID solutions and the pioneer of Physical Intelligence (PI), which connects everyday physical items to the AI-powered digital world to deliver real-time item-level data and enable autonomous enterprise workflows. The company designs and manufactures endpoint ICs (including the Gen2X family), reader ICs, readers, gateways, and software and services that identify and track tens of billions of items across retail, supply chain, logistics, healthcare, manufacturing, hospitality, and aviation. Headquartered in Seattle and listed on Nasdaq (PI), Impinj works with a global partner network to help enterprises visualize inventory, automate operations, prevent loss, and improve consumer experiences.