Ffbc
The IT Support Associate provides top‑quality technical assistance to FirstBank employees and clients, handling help‑line calls, troubleshooting hardware and software issues, and managing user onboarding and offboarding. The role involves coordinating with other IT teams, maintaining inventory and documentation, and ensuring compliance with security procedures while delivering exceptional customer service.
Headquarters
Abingdon, Virginia, United States
Company Size
201-500 employees
Founded
1979
First Bank and Trust is a regional community bank serving customers in Virginia, Tennessee and North Carolina, offering online banking, loans and a full range of retail and commercial financial services. The bank promotes a “we put you first” approach, delivering personalized service through community-based branches. It combines traditional products—deposit accounts, mortgages and business lending—with digital tools and solutions to support individuals, families and local businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ffbc.
Ffbc didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role