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IT Support Associate at CAIS - ApplyBlast

IT Support Associate

CAIS

7 days ago

4.1 on Glassdoor

New York, New York, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The IT Support Associate provides hands-on desktop and onsite support for the New York office, administers the Microsoft 365 and endpoint management environment, and drives the adoption of AI tools across the business. This entry-level role focuses on resolving technical issues at their root cause, improving processes through documentation and automation, and supporting new-hire onboarding and offboarding workflows. The position involves collaborating with the IT Support Engineer to pilot AI-enabled workflows and training for the broader workforce.

Responsibilities

Provide hands-on desktop and onsite technical support for the New York office
Administer Microsoft 365 environment including Entra ID and Intune device management
Drive adoption of AI tools and automate routine support tasks

Skills

About CAIS

caisgroup.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2009

View Profile

CAIS is a leading alternative investment platform that provides investors, financial advisors, and institutions streamlined access to private equity, hedge funds, structured notes, and other alternative strategies. The company combines technology, curated product sourcing, due diligence, and operational support to help advisors and asset managers discover, evaluate, and distribute alternative investments at scale. CAIS also offers educational resources and channel partnerships to simplify execution and broaden access across wealth management and institutional channels.