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IT Support Contractor at Flex - ApplyBlast

IT Support Contractor

Flex

2 months ago

4.1 on Glassdoor

New York, New York, United States

Onsite

Contract

Junior

0 applicants

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About this role

Flex, a growth‑stage FinTech company in New York, is seeking contract IT Support professionals to serve as the front line for Tier 1 and Tier 2 IT requests for its Customer Success organization. The role involves account provisioning, access management, troubleshooting, and supporting tools such as Google Workspace, Slack, Jira, and Confluence while adhering to documented procedures and SLAs.

Responsibilities

Provide tier 1 and 2 IT support for the Customer Success organization
Execute account provisioning, access management, and onboarding/offboarding processes
Triage tickets, maintain SOPs in Notion, and meet defined SLAs

Skills

Qualifications

CompTIA A+CompTIA Network+

About Flex

flex.com

Headquarters

Austin, Texas, United States

Company Size

10001+ employees

Founded

1969

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Flex is a global manufacturing and supply chain solutions company that designs, engineers, manufactures, and services products for customers across industries such as healthcare, automotive, industrial, communications, and consumer devices. It provides services spanning product development, component sourcing, electronics manufacturing, and logistics.