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IT Support Coordinator at Backroads - ApplyBlast

IT Support Coordinator

Backroads

4 months ago

3.9 on Glassdoor

Utrecht, Netherlands

Hybrid

Full Time

Junior

0 applicants

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About this role

An IT Support Coordinator at Backroads joins the IT Infrastructure team to serve as a key contact for global colleagues, ensuring productive operations through reliable technical support. This entry-level role involves managing user identities, troubleshooting devices, coordinating hardware lifecycle management, and supporting various Microsoft and Atlassian tools within a fast-paced environment.

Responsibilities

Manage user accounts and identity access across core systems
Troubleshoot desktop and connectivity issues for end users
Coordinate hardware provisioning and end-of-life equipment returns
Maintain accurate IT asset inventory and lifecycle tracking
Document support outcomes and update knowledge base articles

Skills

Qualifications

Bachelor's Degree in Computer ScienceCompTIA A+CompTIA Network+

About Backroads

backroads.com

Headquarters

Berkeley, California, United States

Company Size

501-1000 employees

Founded

1979

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Discover Backroads, the world's #1 active travel company. See our US and international biking tours, walking & hiking trips, and other adventure vacations.