8a7883c68006174501800ad154e00298
The IT Support Desk Technician provides technical support to internal end users, identifying and resolving IT-related issues through remote troubleshooting and helpdesk ticket management. The role involves addressing support calls and emails, imaging new computers, and maintaining accurate inventory records. This position also includes responsibilities for process improvement, team leadership, and generating statistical reports to analyze request trends.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for 8a7883c68006174501800ad154e00298.