IT Support Engineer - Helpdesk
Pfhtechnology
About this role
PFH Technology Group is seeking an IT Support Engineer Level 1 to be the initial contact point for clients experiencing IT issues. The role involves troubleshooting, ticket logging, and providing technical support for hardware and software problems, primarily via phone, email, and remote support.
Skills
About Pfhtechnology
pfh.iePFH Technology Group is billed as Ireland’s largest ICT and managed services company, providing end-to-end information and communications technology solutions. They deliver IT and communications as a service or as fully integrated ICT solutions, covering managed services, cloud, connectivity, security and unified communications. PFH supports organisations through consultancy, implementation and ongoing 24/7 managed support to modernise infrastructure, secure systems and improve collaboration.
About Pfhtechnology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$61k – $82k
per year