The Solutions Team LLC
The IT Support Engineer I is an entry-level technical role serving as the first point of contact for client end users. This position focuses on ticket triage, Level 1 troubleshooting, and timely resolution or escalation of issues while maintaining professional communication and accurate documentation. The role involves providing remote support, managing user accounts, and performing basic networking troubleshooting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Solutions Team LLC.
The Solutions Team LLC didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role