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IT Support Engineer, Tier 2 at Keeper Security - ApplyBlast

IT Support Engineer, Tier 2

Keeper Security

3 days ago

3.1 on Glassdoor

El Dorado Hills, California, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

Keeper Security is seeking an IT Support Engineer, Tier 2 to provide advanced technical support for employees and on-site systems at their El Dorado Hills, CA office. This role requires candidates to be local to the area and work on-site a minimum of 3 days per week. The position involves handling escalated support issues across hardware, software, identity, and networking while supporting physical IT infrastructure.

Responsibilities

Provide Tier 2 technical support for escalated hardware, software, and identity issues
Support physical IT infrastructure including server racks, network equipment, and on-site servers
Troubleshoot user access, authentication, and connectivity issues across Windows and macOS environments

Skills

About Keeper Security

keepersecurity.com

Headquarters

Chicago, Illinois, United States

Company Size

201-500 employees

Founded

2011

View Profile

Keeper Security provides a password manager and Privileged Access Management (PAM) platform that helps individuals and organizations secure credentials, sensitive files, and privileged accounts. The solution combines end-to-end, zero-knowledge encryption with features like encrypted vaults, multi-factor authentication, breach monitoring, and secrets/privileged access management for enterprise environments. Keeper is available across desktop, mobile and browser platforms and integrates with SSO and directory services to support centralized administration, auditing, and compliance. Customers pick Keeper for its strong security architecture, usability, and enterprise-grade controls.