MKS Instruments
The role provides remote technical support to global internal users, handling hardware, software, and network issues while managing helpdesk tickets, user training, and system monitoring. It involves collaborating with IT teams, escalating complex problems, and delivering high‑quality customer service.
Headquarters
Andover, Massachusetts, United States
Company Size
10001+ employees
Founded
1961
MKS provides instruments, systems, subsystems and process control solutions that measure, monitor, deliver, analyze, power and control critical parameters of advanced manufacturing processes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MKS Instruments.
MKS Instruments didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role
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