returnpro
The IT Support Manager will own the day-to-day operations of IT support for a growing company, serving as the primary operational lead for end-user issues, infrastructure maintenance, and vendor management. This hands-on role involves supervising IT staff, managing assets and licenses, and ensuring network and server systems run smoothly. The position requires a blend of technical expertise and organizational skills to maintain accurate documentation and drive operational improvements.
Headquarters
Miami, Florida, United States
Company Size
1001-5000 employees
Founded
2008
ReturnPro offers a full-suite returns management platform and services for retailers, brands, and third‑party sellers. Its Returns SaaS streamlines returns initiation and decisioning, removes human bias, and integrates across the retail ecosystem, while Supply Chain and managed ReCommerce services handle restocking, resale, and recovery of overstock or distressed inventory. By combining software with value‑added operations, ReturnPro helps customers recover more revenue, cut costs, improve customer satisfaction, and reduce environmental waste. Trusted by major retailers, the company positions itself as a partner for simplifying reverse logistics and maximizing value from returns.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for returnpro.