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IT Support & Network Engineer at Zūm - ApplyBlast

IT Support & Network Engineer

Zūm

27 days ago

4.2 on Glassdoor

Redwood City, California, United States

Onsite

Full Time

Medior

0 applicants

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About this role

Zūm is seeking an experienced IT Support & Network Engineer to manage its Cisco Meraki network infrastructure and provide comprehensive IT helpdesk support. This in-office role in Redwood City, CA, involves designing and maintaining network systems while assisting employees with technology needs across Google Workspace, macOS, and Windows environments. The position requires a blend of hands-on network engineering and responsive customer service to ensure operational efficiency across corporate offices and field locations.

Responsibilities

Design and maintain Cisco Meraki network infrastructure across corporate and field locations
Provide tier 1-3 helpdesk support for hardware, software, and connectivity issues
Administer Google Workspace user lifecycle and manage endpoint deployment

Skills

About Zūm

ridezum.com

Headquarters

Redwood City, California, United States

Company Size

51-200 employees

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Zūm is a student transportation company and the leader in Connected Mobility Experience (CMX), a unified platform that connects students, drivers, and school districts with real-time tracking, safety, and transparency. Serving more than 4,500 schools, Zūm's CMX platform delivers 98% on-time performance while reducing fleet sizes and improving efficiency for school districts. The company also offers electrification solutions, charter services, and software tools to modernize and decarbonize pupil transportation.