Echo Global Logistics
The IT Support Representative provides tier I and tier II desktop, deskside, and cloud user support for employees at the ITS corporate headquarters. The role involves troubleshooting hardware, software, and peripheral issues, documenting resolutions, and communicating status to stakeholders. This on‑site position requires strong customer service skills and the ability to follow established troubleshooting methodologies.
Headquarters
Chicago, Illinois, United States
Company Size
1001-5000 employees
Founded
2005
Learn how Echo Global Logistics simplifies transportation management for shippers and carriers with tech-enabled, expert-backed freight shipping solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Echo Global Logistics.
Echo Global Logistics didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role