IT Support Services I - Help Desk
Courser
About this role
An IT Support Engineer provides technical assistance to employees and clients by diagnosing, troubleshooting, and resolving hardware, software, and network issues. The role involves maintaining IT systems, supporting projects, and ensuring security, with a focus on customer service and technical expertise.
Skills
About Courser
gocourser.comGoCourser (Courser) operates an MSP partner network that helps organizations find and connect with managed service providers and delivers IT solutions and support focused on business growth and security. They position themselves as a trusted MSP partner offering managed IT services, cybersecurity, cloud and helpdesk support through vetted providers. Businesses use GoCourser to streamline sourcing of IT services, reduce risk, and improve operational efficiency by tapping into a national network of MSPs.
About Courser
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$48k – $60k
per year