Howden
The IT Support SME provides advanced Tier 1.5 and 2nd line technical support, acting as a key escalation point for employees and third-party providers. The role focuses on resolving complex incidents, monitoring customer experience, and contributing to major incident resolution through proactive troubleshooting and stakeholder communication. This position requires a blend of technical expertise and excellent interpersonal skills to deliver a dependable, customer-focused IT service.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1994
Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Howden.
Howden didn’t post a salary, so this is our estimate from similar listings.
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