ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

IT Support Specialist II at Trace3 - ApplyBlast

IT Support Specialist II

Trace3

1 month ago

4.3 on Glassdoor

Houston, Texas, United States

Onsite

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The IT Support Specialist II provides advanced end-user technical support, manages the hardware lifecycle, and administers SharePoint sites to enhance productivity and compliance. Serving as an escalation point for Tier 1 support, the role handles complex incidents, ensures timely resolution of hardware and software issues, and supports collaboration platforms. This position requires onsite presence in Houston, Texas, to deliver high-quality customer service and maintain IT operational standards.

Responsibilities

Provide advanced Tier 2 help desk support and resolve complex technical incidents
Manage hardware lifecycle and coordinate laptop replacement processes
Administer SharePoint Online sites and provide user support

Skills

Qualifications

CompTIA A+Network+Microsoft Certified: Endpoint AdministratorM365 FundamentalsSharePoint Specialist

About Trace3

trace3.com

Headquarters

Irvine, California, United States

Company Size

1001-5000 employees

Founded

2002

View Profile

Trace3 is a technology consulting and solutions firm that delivers business transformation by consulting on, integrating, and operating convergent solutions across data, security, and cloud. They design and implement architectures that leverage emerging technologies—including data analytics, cloud modernization, and cybersecurity—to drive measurable business value. Combining strategic advisory, hands‑on engineering, and managed services, Trace3 helps enterprises accelerate digital initiatives and improve operational outcomes. Their approach emphasizes outcome-driven metrics and tailored solutions for hybrid and multi‑cloud environments.