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© All Rights Reserved. ApplyBlast.com
WP Engine
The IT Support Specialist II serves as the primary technical support for the Austin office, managing day-to-day user systems, hardware provisioning, and core SaaS tools. This role delivers high-touch, tier-2 in-office IT support for local employees while also providing global remote first-line support for core infrastructure systems. The position focuses on troubleshooting hardware and software issues, maintaining accurate inventory records, and ensuring high user satisfaction through prompt ticket resolution.
Headquarters
Austin, Texas, United States
Company Size
1001-5000 employees
Founded
2010
WP Engine is a global WordPress technology company that provides managed hosting and platform services, powering over 5 million websites worldwide. It offers enterprise-grade solutions including a Managed Hosting Platform, eCommerce Solution, and Newsroom Platform, alongside developer-centric tools such as Local, Advanced Custom Fields, NitroPack, and AI-powered features, serving agencies, enterprises, small businesses, and developers. Brands like Pandora, Experian, Equifax, VMware, HubSpot, and Dell trust WP Engine for its performance, security, and 24/7 expert support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WP Engine.