Gifthealth
The IT Support Specialist II provides advanced end-user technical support across Gifthealth’s user environment, handling workstations, applications, access, connectivity, and peripherals. This role resolves escalated or moderately complex technical issues, documents work accurately, and coordinates with IT Support, IT Operations, or Engineering when additional support is needed. The position focuses on issue ownership, deeper troubleshooting, and maintaining a consistent, high-quality support experience to reduce unnecessary escalations and maintain user productivity.
Headquarters
Columbus, Ohio, United States
Gifthealth, the first digital pharmacy to offer DTP at scale, powers a seamless prescription journey with our single partner platform—no gaps, no lags, no friction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gifthealth.
Gifthealth didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role