IT Support Specialist, Tier II
GoodLeap(9 days ago)
About this role
The IT Support Specialist at GoodLeap supports employee technology across the US and Mexico, managing technical questions, troubleshooting, and system support to ensure productive use of software and hardware. The role emphasizes both interpersonal and technical skills, working onsite at the company's tech hub.
Required Skills
- IT Support
- Help Desk
- Troubleshooting
- Windows 10
- Office 365
- Active Directory
- LAN Connectivity
- Hardware Support
- System Support
About GoodLeap
goodleap.comGoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.
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