IT Support Specialist (United States)
Karat(12 days ago)
About this role
An IT Support Specialist at Karat serves as the frontline IT responder for a distributed, remote workforce, ensuring employees have the tools and systems needed to work efficiently and securely. This is an hourly role with a fixed schedule for U.S.-based candidates in specific states. The role supports operational excellence and helps maintain compliance standards within the IT organization.
Required Skills
- MacOS
- Windows
- Troubleshooting
- Helpdesk Support
- Asset Management
- Inventory Tracking
- Onboarding
- Offboarding
- Documentation
- Jira
+9 more
About Karat
karat.comKarat is a technical interviewing company that helps organizations hire top engineering talent by running structured, expert-led technical interviews and assessments. They provide trained interviewers, standardized rubrics, and an interview platform plus analytics to integrate into hiring workflows and calibrate evaluation. By outsourcing interviews and using data-driven scoring and interviewer training, Karat aims to improve the quality, efficiency, and equity of technical hiring at scale. Their services are used by fast-growing tech companies and enterprises to speed hiring, reduce bias, and surface better candidate signals.