IT Support Specialist
Ascend Analytics(1 month ago)
About this role
Ascend Analytics is hiring an on-site IT Support Specialist in Boulder, CO to support daily operations for local and remote employees at a climate-tech software and consulting firm. The role centers on ensuring reliable end-user computing and onboarding experiences within a Windows and Microsoft Office environment, while contributing to IT projects and process improvements. The position is full-time and requires working on-site to maintain systems, documentation, and training compliance.
Required Skills
- Technical Support
- User Onboarding
- Windows
- Microsoft Office
- Microsoft 365
- Laptop Deployment
- Hardware Troubleshooting
- Software Troubleshooting
- Inventory Management
- Remote Management
+11 more
Qualifications
- Bachelor's Degree in Information Technology or Related Field
- Post-Secondary Certificate
About Ascend Analytics
ascendanalytics.comAscend Analytics is an energy software and consulting firm that delivers actionable intelligence and data insights to realize the energy transition. They develop advanced analytics and cloud software for power market modeling, resource and capacity planning, renewables and storage integration, asset valuation, and risk management. Serving utilities, grid operators, developers, investors, and policymakers, Ascend combines scenario and probabilistic analysis with consulting to inform investment, procurement, and market strategy. Clients rely on their transparent models and domain expertise to navigate uncertainty as power systems decarbonize.