IT Support Specialist

Unity Advisory(28 days ago)

HybridFull TimeSenior$116,124 - $155,911 (estimated)Technology

About this role

The IT Support Specialist at Unity Advisory is responsible for providing high-quality end-user support and managing IT assets within a hybrid work environment. Key tasks include troubleshooting technical issues across Windows, macOS, and mobile platforms, managing user accounts and permissions, and supporting onboarding/offboarding processes. The role also involves administering collaboration tools, maintaining IT hardware, and ensuring compliance with security policies while contributing to process improvements and documentation. Candidates should have 5+ years of IT support experience, strong knowledge of various operating systems, identity management, and security tools.

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Required Skills

IT Support
End-User Support
Onboarding
Offboarding
Device Management
Access Management
Troubleshooting
Endpoint Security
Collaboration Tools
Documentation

+12 more

Qualifications

5+ years of IT support or systems administration experience in a corporate environment
ITIL Foundation certification or similar

About Unity Advisory

unity-advisory.com

Unity Advisory is a modern consulting firm that leverages AI and a client-first approach to reshape how businesses navigate complex financial landscapes. Focused on serving CFOs and leadership teams, they provide tailored insights that facilitate sharper decision-making and agile execution. By combining real-world expertise with innovative technologies, Unity Advisory empowers organizations to efficiently scale and adapt in a fast-paced market. Their mission is to deliver impactful solutions that prioritize human insight while utilizing advanced technology to amplify productivity.