IT Support Specialist

Harness (19 days ago)

San Francisco, CA, California, United StatesOnsiteFull TimeMedior$67,000 - $80,000Information Technology

About this role

Harness is an AI-powered software delivery company building platforms for CI/CD, feature flags, cloud cost management, and observability. The IT Support Specialist II is a mid-level, on-site role supporting the San Francisco and Bay Area offices to ensure a high-quality employee IT experience in a fast-paced environment.

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Required Skills

Technical Support
Troubleshooting
User Management
Onboarding
Ticketing Systems
Device Provisioning
AV Support
Documentation
On-call Support
Customer Service

+2 more

Qualifications

Authorization to work in the U.S.

About Harness

harness.io

Harness is an AI-native, end-to-end software delivery platform that uses purpose-built AI agents to automate and manage the entire SDLC. It provides capabilities across CI/CD, testing, AppSec, feature flags, chaos engineering, cloud cost management, and platform/DevSecOps tooling. Designed for engineering and platform teams at scale, Harness combines automation, observability, and policy-driven controls to speed releases, reduce risk, and optimize cloud spend. Founded in 2017 by Jyoti Bansal, it serves global enterprises.